Are you an experienced Sales Agent?Then we want you...

JOB OBJECTIVE

Solicits orders for merchandise or services by identifying prospects; telephoning customers; persuade customers to buy services.

 

KEY FUNCTIONS AND DUTIES

The Telesales Agent will be required to perform the following duties (but not limited to):

 

  • Provide enthusiastic, courteous and exceptional service to enhance customer satisfaction.
  • Develop good product knowledge and use it to resolve issues.
  • Effectively close sales.

Required Qualifications and Experience

 

  • Minimum 3 CSEC subjects including English and Mathematics and at least one year experience.

 

APPLICANTS SHOULD HAVE:

  • Strong negotiation skills
  • Strong articulation and persuasive skills
  • Demonstrated proficiency in Microsoft Office applications
  • Good probing, problem solving, troubleshooting, and multi-tasking skills
  • 1 Year experience in telemarketing or face-to-face sales REQUIRED
  • Neutral accent, clear, articulate and easy to understand.- REQUIRED
  • Good rapport building and interpersonal skills
  • Great conversational skills and able to identify and sell customer needs
  • Time management & prospecting skills required
  • Telephone Sales & Customer Service Experience a plus
  • Motivation for sales and very results driven
  • Ability to handle rejection well, does not get loud or abusive
  • Professionalism in interacting with potential customers.

While we appreciate all applications, only short-listed applicants will be contacted.

All applicants should be 18 years or older and must have a valid Government issued photo ID, TRN & NIS. Successful candidates must be able to furnish a police record and pass an employment background check.